Privacy Policy

01 Introduction

ttjl Casino is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any lasting relationship, and that trust begins with transparency about how your information is handled.

This Policy applies to all personal data collected through the ttjl Casino website at ttjl.one, our mobile platform, customer support channels, and any other touchpoints through which you interact with ttjl Casino. It covers data collected from registered players, prospective players, and visitors to the platform.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement between you and ttjl Casino. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.

02 Data Controller

For the purposes of the Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, ttjl Casino acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes in connection with the operation of the ttjl platform.

As Personal Information Controller, ttjl Casino determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data privacy law and this Policy.

Where ttjl Casino engages third-party service providers to process personal data on its behalf – such as payment processors, identity verification providers, or analytics platforms – those providers act as Personal Information Processors (PIPs) and are contractually bound to process data only in accordance with ttjl Casino's instructions and applicable law.

03 Personal Data We Collect

ttjl Casino collects personal data through several channels, including account registration, identity verification, payment processing, platform usage, and customer support interactions. The categories of personal data we collect include:

ttjl Casino does not intentionally collect sensitive personal information (as defined under the Data Privacy Act) unless strictly required for regulatory compliance purposes, such as anti-money laundering (AML) checks. Where sensitive data is collected, we apply heightened security and access controls.

04 Legal Basis for Processing

ttjl Casino processes your personal data on one or more of the following legal bases, as applicable under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and ttjl Casino – specifically, to operate your account, process deposits and withdrawals, and deliver gaming services.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including PAGCOR licensing requirements, anti-money laundering (AML) obligations under Republic Act No. 9160, and tax reporting requirements.
• Legitimate Interests: Processing is necessary for ttjl Casino's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided those interests are not overridden by your data protection rights.
• Consent: Where we rely on your consent as the legal basis for processing – for example, for direct marketing communications – you may withdraw that consent at any time by contacting our support team or using the opt-out mechanism in any marketing communication.

05 How We Use Your Personal Data

ttjl Casino uses the personal data it collects for the following purposes:

• Account Management: To create, verify, maintain, and administer your ttjl Casino account, including processing your registration, verifying your identity, and managing your account settings.
• Service Delivery: To provide you with access to the full range of ttjl Casino games and features, including slots, live dealer tables, bingo, and sports betting markets.
• Payment Processing: To process deposits and withdrawals via your chosen payment method, including GCash, PayMaya, BPI, BDO, and Metrobank, and to maintain accurate financial records.
• Regulatory Compliance: To fulfill our obligations under PAGCOR licensing conditions, AML regulations, and other applicable Philippine laws, including conducting Know Your Customer (KYC) checks and filing required reports.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the platform.
• Responsible Gaming: To monitor gaming patterns and identify players who may be exhibiting signs of problem gambling, and to administer self-exclusion and account restriction requests in accordance with our Responsible Gaming Policy.
• Customer Support: To respond to your queries, complaints, and support requests, and to maintain records of our communications with you.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the ttjl Casino platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time.
• Legal Proceedings: To establish, exercise, or defend legal claims in connection with the ttjl Casino platform or your account.

06 Data Sharing & Disclosure

ttjl Casino does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors require certain personal and financial data to process your transactions securely.
• Identity Verification Providers: Third-party KYC and AML service providers who assist us in verifying player identities and screening against sanctions and watchlists.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other government bodies where disclosure is required by law or regulatory directive.
• Technology and Infrastructure Providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on our behalf under strict contractual data processing agreements.
• Game Content Providers: Licensed game studios and live dealer platform providers who may receive limited technical data necessary to deliver their games on the ttjl platform.
• Professional Advisors: Legal counsel, auditors, and compliance consultants who are bound by professional confidentiality obligations.
• Law Enforcement: Where required by a valid court order, subpoena, or lawful request from a Philippine law enforcement agency.

07 Cookies & Tracking Technologies

ttjl Casino uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data that helps us improve our services. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the operation of the platform, including maintaining your login session, remembering your preferences, and ensuring platform security. These cannot be disabled without affecting platform functionality.
• Performance and Analytics Cookies: Used to collect anonymized data about how players interact with the ttjl Casino platform, including pages visited, time spent, and features used. This data helps us identify areas for improvement.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only placed where you have provided consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ttjl Casino platform. For more information on managing cookies, refer to your browser's help documentation.

08 Data Retention

ttjl Casino retains personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with ttjl Casino's data disposal procedures. Where data is anonymized rather than deleted, the resulting anonymized data may be retained indefinitely for statistical and research purposes.

09 Data Security

ttjl Casino implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption: All data transmitted between your device and the ttjl Casino platform is protected by 256-bit SSL/TLS encryption. Sensitive data stored in our systems is encrypted at rest using industry-standard algorithms.
• Access Controls: Access to personal data is restricted to authorized ttjl Casino personnel and service providers on a strict need-to-know basis. All access is logged and subject to regular audit.
• Firewalls and Intrusion Detection: Our platform infrastructure is protected by enterprise-grade firewalls and real-time intrusion detection and prevention systems.
• Vulnerability Management: ttjl Casino conducts regular security assessments, penetration testing, and vulnerability scans to identify and remediate potential weaknesses in our systems.
• Staff Training: All ttjl Casino personnel who handle personal data receive regular training on data privacy obligations and security best practices.
• Incident Response: We maintain a documented data breach response plan. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission within the timeframes required by law.

While ttjl Casino takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account login credentials and for notifying us immediately if you suspect unauthorized access to your account.

10 Exercising Your Data Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ttjl Casino:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed – which this Policy fulfills.
• Right of Access: The right to request a copy of the personal data ttjl Casino holds about you, along with information about how it is being used.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive a structured, machine-readable copy of your personal data for transfer to another service provider.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact the ttjl Casino Data Protection Officer using the contact details in Section 14. We will acknowledge your request within five (5) business days and aim to fulfill it within fifteen (15) business days, or within the timeframe required by applicable law.

We may need to verify your identity before processing a data rights request. This is to ensure that personal data is not disclosed to unauthorized parties.

11 Children's Privacy

The ttjl Casino platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing casino-style gambling. ttjl Casino does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage player will be returned, less any amounts already wagered, in accordance with our Terms & Conditions.

If you are a parent or guardian and believe that your child has registered on the ttjl Casino platform, please contact our support team immediately so that we can take appropriate action.

12 Third-Party Links

The ttjl Casino platform may contain links to third-party websites or services, including payment provider portals and regulatory body websites. This Privacy Policy applies solely to the ttjl Casino platform and does not extend to any third-party websites or services that you may access via links on our platform.

ttjl Casino is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit before providing them with your personal data.

13 Updates to This Policy

ttjl Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered players via email or an in-platform notification prior to the changes taking effect.

The effective date at the top of this Policy indicates when the current version came into force. Your continued use of the ttjl Casino platform following notification of any changes constitutes your acceptance of the revised Policy.

We encourage you to review this Policy periodically to stay informed about how ttjl Casino protects your personal data. The most current version will always be available at ttjl.one/privacy-policy.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ttjl Casino handles your personal data, please contact our Data Protection Officer or support team using the details below. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available directly on the ttjl Casino page – average response time under two minutes.

If you are not satisfied with our response to a data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines through their official channels.